Customer Support Representative

Customer Support Representative - XY Careers Ghana

Date Posted: May 13, 2025

Job is expired

Job Detail

Location:

East legon, Greater Accra, Ghana
Company:

XY Careers Ghana
Type:

Full Time/Permanent
Shift:

Rotating
Career Level:

Entry Level
Positions:
Experience:

Fresh
Gender:

No Preference
Degree:

Bachelors
Apply Before:

May 31, 2025

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Job Description

We are looking for a friendly and detail-oriented Customer Support Representative to join our growing team. You will handle customer inquiries, resolve issues efficiently, and provide exceptional service through phone, email, and chat.

Key Responsibilities:

•Respond to customer inquiries in a timely and professional manner

•Troubleshoot and resolve product or service issues

•Document customer interactions and follow up as needed

•Collaborate with other departments to resolve complaints

•Work rotating shifts, including evenings and weekends

Requirements:

•Minimum of HND or Bachelor’s degree

•Strong communication and interpersonal skills

•Basic computer knowledge and typing speed

•Ability to multitask and stay calm under pressure

•Willingness to work rotating shifts

Application Deadline: May 31, 2025

Benefits

• Competitive monthly salary

•Rotating shift allowances

•Health insurance coverage

•Paid annual leave

•On-the-job training and career development opportunities

•Performance-based bonuses

•Internet/data support for remote shifts (if applicable)

•Friendly and supportive work environment

Skills Required

Company Overview

XY Careers Ghana

Ofinso, Ashanti, Ghana

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